OnStar Opens Crisis Assist Emergency Services To Earthquake Victims

"When fires, hurricanes, earthquakes, or tornadoes affect our customers, OnStar opens its services to all affected subscribers," said Scott Kubicki, vice president, OnStar Subscriber Services.

by Staff Writers
Detroit MI (SPX) Jul 30, 2008
OnStar reminds its subscribers in Southern California that a simple push of the OnStar button in GM vehicles will put them in contact with the help they need. OnStar's Crisis Assist capabilities include specially trained Crisis Advisors who will help with:

+ GPS Positioning: Contact emergency responders if needed and direct them to the subscriber's location, using OnStar's embedded cellular calling system and Global Positioning System (GPS) satellite technology, which pinpoint a subscriber's location when he or she contacts an advisor.

+ Emergency Services Notification: Inform appropriate public safety officials when a subscriber contacts OnStar about someone in need of emergency assistance.

+ Emergency Calls: Connect subscribers to loved ones, family and friends.

+ Emergency Directions: Provide real time crisis information and centralized assistance for food, water, shelter locations and hotel accommodations along with information on road closures, power outages, and weather updates.

"When fires, hurricanes, earthquakes, or tornadoes affect our customers, OnStar opens its services to all affected subscribers," said Scott Kubicki, vice president, OnStar Subscriber Services. "Southern California residents are encouraged to press the OnStar button on their GM vehicle for information about the event, shelter information and evacuation routing."

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